UX / UI Testing

Turn around declining user engagement and get more conversions from your app, website, or virtual experience.

Go deep to understand your target users' needs, behaviors, and pain points, enabling you to design a product that is intuitive, user-friendly, and effectively solves their problems.

UX/UI testing ensures a seamless, intuitive experience that engages users and drives conversions.

The benefits of UX/UI testing include:

  • Improved usability

  • Higher user engagement

  • Increased conversions

  • Reduced user frustration and churn

  • More effective design decisions

  • Optimized accessibility

  • Lower development costs

  • Stronger brand perception

  • Competitive advantage

What’s the Step-by-Step Process for UX or UI testing?

  1. Book a consultation. We’ll see if we might be a good fit to partner for your research and get all the details to send a proposal that lays out the proposed scope and methodology. If that works out, we’ll move forward.

  2. Have a kickoff meeting. This is when our team meets yours. We’ll workshop through some exercises, make any updates to the plan that may be needed, and get started with the research.

  3. Get to work. Our team drafts research instruments (e.g., surveys, interviews discussion guides), handles the recruitment for the study, payment for participants, and any other research logistics.

  4. Provide consistent communication. Along with approving and providing feedback on drafts, you’ll get updates along the way, as well as an in-depth midpoint check-in.

  5. Put strategy into action. When you get your final report, you’ll get recommendations for all of your burning questions, in-depth information, and a clear understanding of how to move forward. If you need help putting your strategy into action, we’re here for that, too!